W. Edwards Deming

Principles are our summary of their public statements.

• Manage the System Not People

  Management

  A manager must realize that individual performance is primarily a result of the system design rather than individual effort alone.

  Supporting quotes

  • “A manager of people needs to understand that all people are different. This is not ranking people.”

    “He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.”

  1 more supporting quote is in the member records.

• Statistical Management of Systems

  Management

  Statistical methods should be applied not only to manufacturing processes but also to the way enterprises are led and managed.

  Source Wikipedia: W. Edwards Deming  (opens in a new tab)

• Quality Reduces Expenses and Increases Share

  Strategy

  Improving quality is not an added cost but a way to reduce waste and rework, which naturally leads to higher productivity and market share.

  Source Wikipedia: W. Edwards Deming  (opens in a new tab)

• Build Quality into the Product

  Product

  Cease dependence on mass inspection to catch defects after they occur. Instead, minimize total costs and improve reliability by building quality into the product from the very beginning of the production process.

  Source Wikipedia: W. Edwards Deming  (opens in a new tab)