Build Out of the Box Solutions
ProductUsers appreciate software that works immediately without requiring them to write custom code for basic functionality like dashboards.
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Hall of Masters
Patrick McKenzie
패트릭 매켄지
Software entrepreneur known as patio11; writer of Kalzumeus and Bits about Money
937 records in all
- Principles 371
- Episodes 183
- Quotes 383
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Principles
56 basic records of 371
Principles are our summary of their public statements.
Treat Content as Market Experiments
MarketingView every new content format or product as a data point to gauge market interest before committing to a long-term schedule.
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Prioritize Data Interoperability
ProductMake it as easy as possible for customers to migrate data from their existing 'informal' systems like spreadsheets into your product.
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Handle Errors Gracefully
ProductAllow successful records to process even if some lines have errors, then provide a user-friendly interface to fix the remaining issues.
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View Financial Instruments as Manufactured Products
MindsetOne should understand complex financial instruments like mortgages as widgets in a supply chain rather than simple personal services. This perspective reveals the underlying manufacturing process and the specialized roles involved.
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Question default configurations
TechnologyDefault settings are often optimized for general cases but can cause catastrophic failure under specific constraints like low memory or high traffic.
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Software is a core responsibility
StrategyIn the modern world, operational competence is inseparable from software competence; organizations must treat software as a primary duty.
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Prioritize utility over rigid systems
DecisionsIn a crisis, giving a resource to the 'least preferred' person is always better than letting that resource go to waste.
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Speed is a competitive advantage
StrategyIn urgent situations, a fast decision and immediate action are often more valuable than a perfect, bureaucratic process.
Supporting quotes
tech is not exactly a stranger to having bureaucracies. In some cases, it was a matter of "oh indicatively, we want to support that, but we have a process" and that process went on for six weeks.
Source Patrick McKenzie Patrick McKenzie — Money laundering, big tech censorship, SBF & Japan, 2024 (opens in a new tab)
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Buy time with money
CashWhen a project's impact is high, spending money to acquire tools or data is always superior to wasting hours of skilled labor to build them for free.
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Cultural ethos drives economic outcomes
MindsetA culture's ingrained attitude toward wealth accumulation directly influences how aggressively its individuals negotiate and succeed financially.
Understand Unit Economics of Servicing
ProductivityHigh operational costs like physical mail or staffing can quickly erode margins on median customers, making automation essential for scale.
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Internal Logs Are Evidence
RiskNever document illegal activities in internal chats, as these logs often become the primary evidence for criminal conspiracy charges.
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Respect Community Social Capital
MarketingCommunities are built on trust and social rituals, not just technology. Marketing as an outsider often fails because it violates these unwritten norms and lacks established trust.
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Distinguish business from personal use
RiskOnly deduct expenses that are strictly for business purposes to avoid issues during potential audits.
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Prioritize usability over visual effects
ProductFix critical display bugs even if it means removing nice visual effects, as functional reliability is more important than aesthetics.
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